Job Description
Duckbill is seeking a Medical & Wellness Doer to provide personalized assistance to clients, helping them navigate medical and wellness services. The role involves leveraging AI-powered tools to simplify and enhance the lives of users by bridging the gap between cutting-edge AI and real-time personal support.
The Medical & Wellness Doer will play a critical role in helping clients access and navigate essential services. They should be highly organized, detail-oriented, and proactive in problem-solving.
Responsibilities:
- Assist with finding and booking medical care, therapy, and specialist appointments
- Coordinate with doctors, practitioners, and care centers
- Support medical insurance claims and help navigate healthcare providers
- Arrange for vaccinations, prescriptions, OTC medications, and medical tests
- Provide guidance on medical services and available care options
- Book appointments with cosmetologists, personal stylists, and beauty practitioners
- Assist in scheduling fitness and wellness classes, including personal training sessions
- Arrange sport facility reservations and wellness services
- Provide DIY workout plans and wellness recommendations
- Offer guidance on holistic well-being and self-care options
Requirements:
- Experience in healthcare, wellness, beauty, or fitness-related fields
- Background in personal assistance, virtual assistance, or customer service is a plus
- High school diploma or equivalent required
- Reliable internet connection
- Must be authorized to work in the U.S.
- Minimum age of 18
- Strong problem-solving skills and ability to find effective solutions
- Exceptional attention to detail and ability to manage multiple priorities
- Strong communication skills, both written and verbal
- Ability to work with a variety of clients and provide high-quality assistance
- Familiarity with technology, including AI-powered tools, Google Suite, and Zendesk
What Duckbill Offers:
- Flexible, remote work opportunities
- Work with cutting-edge AI tools to enhance service delivery
- Opportunity to be part of a company improving access to essential services
- Competitive compensation for highly skilled work