Fraud Analyst

Job Description

Fashion Nova, a leading fashion and lifestyle brand, is seeking a Fraud Analyst to join their team. The Fraud Analyst will be responsible for monitoring and reviewing Ecommerce sales orders on a daily basis, identifying any trends and patterns of fraud or credit card misuse. This role is based in Beverly Hills.Fashion Nova is known for its trend-to-market approach and has a strong presence in the fashion industry. The company values innovation and a social media-first marketing strategy.Responsibilities:

• Monitor and review Ecommerce transaction data and Fashion Nova member accounts for suspicious activity and potential fraudulent activity
• Approve or cancel sales orders in accordance with pre-established fraud guidelines
• Assist customer service representatives with customer inquiries or issues regarding customer accounts and order statuses
• Verify all fraud-related documentation in order to perform due diligence on any fraud-related activities
• Perform administrative and clerical tasks such as filing, following up on email correspondences, and data entry

Requirements:

• 1-2 years Fraud prevention experience required
• Work experience in Ecommerce, electronic payment fraud, risk operations, or credit card industry regulations is preferred
• Must be able to effectively multi-task in a fast-paced environment with a heavy workload
• Must be highly attentive to detail
• Must be available weekends and Holidays
• Must have excellent written and verbal communication skills

Benefits:

• NEW state-of-the-art HQ upcoming in 2025!
• Formalized career paths for continued professional growth
• Flexible Paid Time Off (PTO)
• Comprehensive health insurance across Medical, Dental and Vision
• 401k match, with immediate vesting upon eligibility
• Weekly catered lunches & fully-stock kitchen pantry!
• Opportunities to travel for trade shows and vendor meetings
• Summer Fridays Early Departure
• Team bonding events and programs
• Attractive employee discounts!