NOC Student

Job Description

Gong is seeking a NOC Student to ensure infrastructure and applications are monitored and that alerts and incidents are handled quickly and professionally. The candidate will measure and monitor the viability and stability of the systems and their core components and perform proactive system monitoring.

The role involves:

• Ensuring infrastructure and applications are monitored.
• Handling alerts and incidents quickly and professionally.
• Measuring and monitoring the viability and stability of the systems.
• Performing proactive system monitoring.
• Confirming the integrity and availability of processes & pipelines.
• Troubleshooting and resolving application-related issues.

Requirements:

• Experience in NOC, SRE, Technical Support, Professional Services, Escalation Engineering, or similar domains.
• Minimum second-year student in Information Management, Computer Science, or another related field.
• Ability to technically evaluate, troubleshoot, and judge the impact of issues.
• Strong communication and collaboration skills.
• Excellent verbal and writing skills (English and Hebrew).
• Passion for being hands-on.
• Positive can-do attitude with a high level of energy and work ethic.
• Organized & meticulous.
• Self-motivated, a fast learner, and able to take responsibility.

Gong offers:

• A hybrid working model.
• Empowerment to solve complex problems.
• Opportunity to be at the forefront of the next generation of infrastructure.