Member Lifecycle Marketing Associate

Job Description

Carrot Fertility is seeking a Member Lifecycle Marketing Associate to enhance its member lifecycle program. This role involves ensuring members receive timely and personalized communications to maximize their Carrot benefits. The associate will manage day-to-day operations, including project workflows, documentation, and stakeholder communication. They will also handle operational email requests from intake to launch and play a key role in QA across email, SMS, and push channels.

• Managing day-to-day operations across lifecycle marketing
• Tracking and executing cross-functional project workflows
• Developing and maintaining trackers, documentation, and calendars
• Coordinating stakeholder communication
• Owning operational email requests from intake through launch
• QA across email, SMS, and push channels
• Pulling and organizing performance data from reporting tools

Requirements:

• 2–4 years of experience in lifecycle, email, or other marketing roles
• Experience partnering with Marketing Operations or technical teams
• Project coordination or project management experience
• Familiarity with tools like Airtable, Asana, or Jira
• Familiarity with email marketing tools or CRM platforms
• Ability to organize and work with performance data
• Strong communication skills
• Excellent organizational skills and attention to detail

Carrot Fertility offers:

• Health and wellness benefits
• Retirement savings plans
• Short- and long-term incentives
• Parental leave
• Family-forming assistance
• Competitive compensation package