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Job Description
Talkdesk is seeking a Senior Software Engineer II to join their team in Coimbra. This role involves developing the best product on the market, coaching team members, and collaborating with support and product teams. The ideal candidate will solve challenging technical problems and enhance Talkdesk usability. This position follows a hybrid work model.
Responsibilities:
- Work independently and in small teams to develop the best product.
- Coach and up-skill other engineering team members.
- Implement a scalable, stable, and user-friendly product.
- Collaborate with support engineers and customer support representatives.
- Engage with the Product team and other engineering teams.
- Solve challenging technical problems.
Required Skills:
- BS/MS Degree in Computer Science or related field.
- 5+ years experience with design and development of large-scale web applications.
- Passion for producing clean, standards-compliant, secure code.
- Deep understanding of Service Oriented Architecture (SOA, API).
- DevOps/PaaS Experience (Git, CI, Heroku, AWS).
- Experience scaling global web applications.
- Advocate for automated testing, continuous integration and dark launches.
- OO programming and TDD.
Nice to have:
- Proficiency in Ruby or JavaScript
- Familiar with Git, RabbitMQ, Redis or MongoDB
- Experience in other languages like Kotlin, Elixir, Java, Python
- Experience in working with a globally distributed team
- Experience in the Agile development methodology/Scrum
- Experience with at least one relational and non-relational databases (ex: PostgreSQL, MySQL, MongoDB, Redis, ElasticSearch)
