Senior Operations Associate

Job Description

Veeam, the global market leader in data resilience, is seeking a Senior Operations Associate to support enablement programs for internal and channel selling programs. This role is based in Mumbai, India, and reports to the APJ Sales Acceleration Senior Director. The ideal candidate will be passionate about using data to inform decisions and have strong skills in reporting and metrics.He/She will be responsible for guiding the creation and utilization of content, identifying, planning, and shaping end-user enablement materials and activities. The Senior Operations Associate will work closely with cross-functional APJ teams in sales, technical, and marketing.Responsibilities:

• Be involved in the creation/delivery/ execution and reporting of sales-based programs.
• Measure the efficacy / ROI of enablement programs.
• Provide detailed analysis of what works and why.
• Create and maintain accurate data required for event attendance.
• Actively manage the onboarding process.
• Evaluate existing programs to ensure their quality and effectiveness.
• Communicate weekly with stakeholders from enablement team and marketing & sales stakeholders.
• Be the APJ leader in maintaining content repositories on platforms such as Cornerstone.

Qualifications:

• Familiarity with sales methodologies.
• Awareness of or experience with Salesforce.com or similar CRM.
• Awareness of or experience with collaboration tools like MS Teams, WebEx, etc.
• Facilitation & coaching experience.
• Creation/maintenance of Monday.com boards
• Advanced Excel skills
• Advanced Tableau / DataBricks skills
• Familiarity with basic AI concepts such as LLM, token weighting, etc.
• Experience in DISC
• Solid ROI research credentials
• Proven Veeam portfolio knowledge.
• Demonstrated experience in either a partner or partner ecosystem training role
• Excellent communication and interpersonal skills.
• Proven record of driving programs and projects independently with success.
• Exceptional organization skills with the ability to manage multiple projects simultaneously.
• Ability to adapt in a fast-paced work environment; must be a high-energy, motivated self-starter.
• Able to travel as needed (up to 30%) international travel.

The role offers:

• Opportunity to work with a global market leader in data resilience.
• Involvement in the creation and execution of sales-based programs.
• Opportunity to measure the efficacy and ROI of enablement programs.
• Chance to work with cross-functional APJ teams.
• International travel opportunities.