Logistics Coordinator

Job Description

THE ICONIC is seeking a Logistics Coordinator to join their Supply Chain team. This role serves as a critical link between Category Management and Fulfilment Centre teams. The Logistics Coordinator will be responsible for booking international non-DDP shipment orders, coordinating shipment schedules with freight forwarders, planning intake quantities with the inbound team, and monitoring on-time deliveries.What this role involves:

• Ensuring the day-to-day execution of logistics operations, including booking shipments, tracking deliveries, and resolving issues in transit.
• Preparing and managing shipping documents such as bills of lading, customs declarations, and invoices to ensure regulatory compliance.
• Liaising with freight forwarders, carriers, and other logistics providers to monitor shipment schedules and address delays or discrepancies.
• Accurately updating and maintaining logistics systems with shipment details, ensuring real-time visibility for all stakeholders.
• Identifying and escalating logistics disruptions or issues promptly to ensure timely resolution and minimal impact on operations.

Requirements:

• 1 to 2 years experience in a similar role
• Excellent communication skills
• Effective time management, with the ability to handle multiple jobs at once
• Expertise in using logistics and supply chain management software to track shipments, manage documentation, and analyze data (Zendesk).

What THE ICONIC offers:

• Flexible working arrangements
• Learning and development opportunities
• Parental leave program
• Birthday leave
• Staff discounts
• Wellbeing programs
• Employee Assistance Program
• Volunteer days
• Referral rewards