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Job Description
Fresh Prints, a fast-growing NYC-based custom apparel start-up, is seeking an Operations Manager to lead a team of Operations Associates. This is a remote position based in Hyderabad, India. The Operations Manager will play a crucial role in driving the business forward by managing a team, setting and tracking metrics, and ensuring the smooth delivery of products to customers. The ideal candidate will possess strong leadership, analytical, and communication skills, with a proven track record in operations and team management.

Role involves:
  • Managing a team of Ops Associates (3-7 people)
  • Managing communications with vendors & customers
  • Managing escalations from the team and solving logistical issues
  • Setting and tracking team metrics
  • Ensuring all goals are reached
  • Conducting one-on-one meetings with direct reports and manager

Requirements:
  • A total of 5 years of experience in operations, with 2+ years in a team lead/people manager role
  • Strong analytical and organizational skills
  • Ability to make decisions without direct supervision
  • Ability to negotiate positive outcomes
  • Fluency in English and excellent communication skills
  • Comfortable working night shifts (6:30 PM to 3:30 AM IST)
  • Detail-oriented, natural leader, goal-driven, proactive & problem solver
  • Ability to remain calm under pressure and open to change

Fresh Prints offers:
  • Competitive annual salary
  • Health insurance
  • Mental Health Benefits
  • Learning opportunities
  • Great company culture
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Fresh Prints

100x Hospitality specializes in creating exclusive, high-end VIP experiences through destination events. The company emphasizes innovative creative execution in both print and digital design, covering areas like marketing campaigns, event collateral, and website imagery. With a focus on upholding brand standards, 100x Hospitality values collaboration, strategic thinking, and efficient resource utilization.

All Jobs at Fresh Prints (26)