Danish speaking - Customer Service (inc relocation to Malta) at Betsson Group

Betsson Group is seeking a Danish-speaking Customer Service Representative to join its team in Malta. This role is crucial in providing exceptional customer support and contributing to the company's goal of delivering the best customer experience. The representative will work within the Customer Service department, utilizing various communication channels to resolve customer inquiries and ensure customer satisfaction.This position offers a hybrid work model, allowing employees to work three days in the office and two days remotely. Betsson Group values growth and learning, providing opportunities to expand skills within the iGaming industry. The company fosters a multicultural environment and offers a competitive salary and benefits package.Responsibilities include:

• Providing customer support in Danish and English via email, chat, and phone.
• Delivering accurate solutions to customer inquiries.
• Collaborating with team members to create a personalized customer experience.
• Adhering to company policies and procedures.

Requirements:

• Verbal and written communication skills in Danish and English
• Strong Microsoft Office skills
• Customer service background
• Multi-tasking and time management skills

What Betsson Group Offers:

• Lunch provided on-site (Monday to Friday)
• Wellbeing allowance per year
• Work from home allowance
• Hybrid model
• Two weeks of remote work (abroad)
• Enhanced leave of absence
• Milestone birthday perks
• Private Health Insurance
• Temporary Total Disability & Personal Accident Insurances
• Life & Corporate Travel Insurance
• Discounts with local companies in Malta
• Optional Pension Plan
• Relocation Package (flights, 4 weeks of accommodation, cash bonus)