Sales Trainer

Job Description

Lightspeed is seeking a Sales Trainer to join their team in NoAm. The Sales Trainer will focus on onboarding and continuous training for sales representatives, enhancing their skills and overall performance in the NOAM region. This role involves mentoring salespeople, designing training courses, and preparing educational material to help salespeople develop their skills and achieve their quotas.

What this role involves:

• Designing and implementing comprehensive training programs for new hires.
• Conducting regular performance needs analyses to identify skill gaps.
• Developing and maintaining tailored training courses, both live and self-paced.
• Coordinating and overseeing training events.
• Tracking training completion rates and recording key performance metrics.
• Collaborating with sales managers to assess business needs.
• Preparing and presenting monthly reports on new hire onboarding progress.
• Collecting, analyzing, and interpreting training-related data.

Requirements:

• Experience facilitating and creating training material.
• Familiarity with role-playing activities and e-learning platforms.
• Agility and solutions-focused mindset.
• Excellent interpersonal skills with the ability to manage multiple stakeholders.
• Experience in a sales, sales enablement, or sales coach/training position.
• Thorough understanding of sales techniques.
• Fluency in written and spoken English.

What Lightspeed offers:

• Ability to do your job in a truly flexible environment.
• Genuine career opportunities in a company that’s creating new jobs every day.
• Work in a team big enough for growth but lean enough to make a real impact.
• Lightspeed share scheme.
• Immediate access to our benefits plan.
• RRSP match after 3 months.
• Fitness & Wellness benefit: $500 CAD per calendar year.
• Unlimited Paid Time Off.
• Parental leave Top-Up.