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Dansktalende Kundeservice (inklusiv flyttepakke til Malta) at Betsson Group

Danish-speaking customer service role in Malta with relocation package.
Remote
Hybrid
On-Site
Malta
Undisclosed salary

Betsson Group, a leading online gaming company, is offering an exciting opportunity to join their Customer Service department as a Danish-speaking Customer Service Representative in Malta. The company was founded in 1963 and has been a pioneer in the online gaming industry since the launch of their first online bookmaker in 2002. Betsson is dedicated to providing the best customer experience in the industry and has won several awards for their commitment to excellence and quality.

This role involves providing excellent customer support in both English and Danish through various channels, delivering solutions to customer inquiries, collaborating with team members to create a seamless customer experience and adhering to company policies.

Responsibilities

  • Providing customer support in English and Danish via e-mails, chats, and phone calls.
  • Delivering solutions to customer inquiries.
  • Collaborating with team members.
  • Adhering to company policies.

Requirements

  • Verbal and written communication skills in Danish and English.
  • Microsoft Office skills.
  • Customer service experience.
  • Multitasking and time management skills.

What Betsson offers

  • Hybrid work model.
  • Lunch provided at the workplace.
  • Wellness allowance.
  • Home office allowance.
  • Remote work option for 2 weeks (abroad).
  • Extended leave opportunities.
  • Birthday celebrations.
  • Private health insurance.
  • Insurance coverage.
  • Discounts at local businesses in Malta.
  • Optional pension scheme.
  • Relocation package.
Apply

Betsson Group

Betsson Group is a dynamic iGaming company committed to delivering exceptional customer experiences. It operates in diverse markets, providing multilingual support via email, chat, and telephone. The company fosters a collaborative and multicultural environment, emphasizing teamwork and individual growth. Betsson Group prioritizes player safety and responsible gaming, adhering to strict policies and practices. The organization offers opportunities for skill development and career advancement, encouraging employees to embody its core values.