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Job Description
Warby Parker is seeking a Sales Supervisor (Keyholder) to deliver outstanding customer experiences in their Lynnfield, MA location. This full-time role involves promoting Warby Parker's values, ensuring an inclusive environment, and driving sales. The Sales Supervisor will also contribute to process improvement and special projects.
Responsibilities:
- Communicating Warby Parker's values to customers.
- Promoting an efficient and inclusive retail environment.
- Demonstrating product knowledge and offering style advice.
- Leading sales and front-of-house operations when a manager is absent.
- Opening and closing the store.
- Fostering an inclusive culture.
Requirements:
- Professional retail experience with 6+ months in management.
- Exceptional interpersonal and communication skills.
- Ability to remain calm under pressure and adapt quickly.
- Entrepreneurial spirit and eagerness to learn.
- Team player mentality.
- Proactive problem-solving skills.
- Positive and fun energy.
Benefits:
- Health, vision, and dental insurance.
- Life and AD&D Insurance.
- Paid time off and paid holidays.
- Retirement savings plan with company match.
- Parental leave.
- Short-term disability.
- Employee Assistance Program (EAP).
- Bereavement Leave
- Optical Education Reimbursement
- Snack Pantry
