Knowledge Management Consultant

Job Description

The Global Energy Alliance for People and Planet (GEAPP) is seeking a Knowledge Management Consultant to support the newly established Partnerships & Philanthropy team. This is a 10-week contract position based in Washington, DC, requiring a hybrid work schedule. The consultant will play a crucial role in database management, Salesforce system optimization, and file management restructuring to enhance organizational efficiency.Responsibilities:

• Lead data clean-up efforts for existing accounts, contacts, and opportunities in Salesforce.
• Consolidate fundraising and relationship trackers for Salesforce integration.
• Identify information gaps in Salesforce and solicit updates from team members.
• Enter prospective funder details and contact information into Salesforce.
• Create standardized data entry protocols for Salesforce.
• Assist in developing custom reports and dashboards to track fundraising progress.
• Review and reorganize the Philanthropy & Fundraising team’s digital file management system.
• Develop and implement standardized file naming conventions and folder structures.
• Create documentation for file management protocols and train team members.
• Archive outdated materials and ensure version control for critical documents.
• Implement metadata tagging system for improved document searchability.
• Identify and eliminate duplicate records and redundant information.
• Document best practices for data management and CRM usage.
• Create training materials for staff on CRM functionality and data entry procedures.
• Participate in team meetings to share updates on data management progress.
• Assist in developing standard operating procedures for knowledge management purposes.
• Compile lessons learned and recommendations for long-term knowledge management strategy.

Requirements:

• Currently pursuing or recently completed a degree in Information Management, Business Administration, Nonprofit Management, or related field.
• Strong organizational skills with meticulous attention to detail.
• Proficiency with database management concepts and data validation techniques.
• Previous experience with Salesforce or similar CRM systems.
• Excellent analytical and problem-solving abilities.
• Strong written and verbal communication skills.

The role offers:

• Opportunity to support a leading renewable energy organization.
• Hybrid work schedule from the GEAPP Washington, DC office.