Accounts Receivable Specialist

Job Description

Muck Rack, a leading SaaS platform for public relations, is seeking a detail-oriented Accounts Receivable Specialist. This remote role involves working closely with the Accounting Manager to ensure smooth billing and collections processes.Responsibilities:

• Transaction processing and invoices billing through our billing platform
• Following up on past due invoices for payment, resolving disputes
• Managing AR email inbox for customer payments/inquiries
• Managing requests from internal team for billing updates/customer information
• Researching and resolving invoice discrepancies and issues
• Providing support for month end close process
• Collaborating with the team and assisting with all Account Receivable functions

Requirements:

• 2 years experience with customer collections
• Minimum 1 year of experience with a Revenue Recognition billing platform (Maxio strongly preferred; Chargebee or similar software also acceptable)
• Experience with SalesForce CRM
• Experience with customer vendor portal (Coupa, Tungsten, Ariba etc)
• Strong communication skills with both internal and external stakeholders
• Understanding of basic accounting principles and financial processes
• Excellent attention to detail
• Strong analytical and problem-solving skills
• Effective communication and interpersonal skills
• Ability to work independently and remotely
• Commitment to meeting deadlines and achieving targets
• Prioritizing and managing multiple responsibilities

Benefits:

• Remote work
• Home office stipend
• Phone and internet reimbursement
• Coworking membership
• Competitive geo-neutral pay in the U.S.
• Annual reviews
• Standardized bonus plan
• 401(k) with employer contributions
• Equity opportunities
• Comprehensive medical, dental, vision, disability, and life insurance
• 4+ weeks of PTO, plus paid sick and mental health days
• 13 paid holidays
• Paid parental leave
• Unlimited access to Coursera and O’Reilly