Change and Communication Specialist

Job Description

Spektrum is seeking a Change and Communication Specialist to support the NATO Communication and Information Agency (NCIA) in Mons, Belgium. The NCIA is responsible for providing secure and effective communications and IT services to NATO member countries and partners. This role involves driving excellence in project execution, maintaining high security standards, and supporting the effectiveness of assigned services.

• Drive excellence in project execution
• Maintain a high standard of security service
• Adapt and evolve security frameworks
• Facilitate seamless project execution for new DMZ infrastructure
• Deliver high-quality third-level technical support
• Ensure the stability and performance of newly deployed systems
• Update relevant documentation and facilitate knowledge sharing
• Actively participate and support continual service improvements
• Support collaboration with stakeholders
• Support the execution of Incident, Change, and Release Management processes

Requirements:

• At least 5 years’ progressive experience in complex IT Engineering roles
• Practical experience in design, implementation and support scalable enterprise services leveraging on-prem and cloud technologies
• Practical experience with the management of DDI solutions, Remote Access VPNs, SMTP Gateways, Secure Web Proxies and Load Balancers
• Practical experience in implementing and maintaining DDOS and Web Application Firewall protection policies
• Sound knowledge of TCP/IP based networks and related protocols
• Strong troubleshooting skills with tools like Wireshark and SNMP
• Knowledge of network monitoring concepts
• Knowledge of network security best practices (ACLs, firewalls, VPNs, IPSec, AAA, Role Based Access Control, Public Key Infrastructure, security-hardening concepts)
• Experience integrating MFA solutions with cloud and on-premises services
• Practical experience in implementing and maintaining cloud services, and Secure Access Service Edge (SASE) technologies
• Strong knowledge of IT Security frameworks and governance models
• Strong and open communication skills
• Autonomous, problem-solver and drives towards results
• Excellent communication skills to effectively interact with users, team members and stakeholders
• Must demonstrate the ability and self-motivation to work on his/her own but must also work well within groups as part of a team
• Must demonstrate an ability and keen sense for problem-solving
• Motivated, good communication skills, team player
• Able to work independently with minimal supervision
• Knowledge of NATO responsibilities and organization
• Business English

The role offers:

• Opportunity to work with NATO
• Work on-site in Mons, Belgium
• Potential for travel to other NATO sites