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Data Operations Team Lead at Betsson Group

Operations Team Lead to oversee operations team and ensure execution.
Hybrid
On-Site
Hungary
Undisclosed salary

The Wow is looking for a detail-oriented and experienced Operations Team Lead to oversee their operations team and ensure the seamless execution of day-to-day activities. The ideal candidate will possess strong leadership skills and have a proven ability to drive team performance while maintaining effective communication among stakeholders.

What this role involves:

  • Establish and communicate clear operational standards and performance metrics.
  • Monitor adherence to SLAs and implement continuous improvement initiatives.
  • Create, update, and maintain comprehensive documentation relevant to operations.
  • Develop a Frequently Asked Questions (FAQ) document to address common queries and streamline communication.
  • Act as a liaison between data teams and other stakeholders to ensure effective collaboration and information flow.
  • Organize regular meetings to discuss progress, challenges, and updates on ongoing projects.
  • Foster a culture of learning and professional development within the team.
  • Conduct performance reviews and provide constructive feedback to support individual skill development.
  • Oversee the task backlog, ensuring that it remains prioritized and manageable.
  • Coordinate task assignments and monitor progress, ensuring timely completion of projects.
  • Execute limited DO engineer responsibilities as needed, providing hands-on support where necessary.
  • Collaborate with technical teams to solve operational challenges and improve processes.

Requirements:

  • BA in Computer science
  • Preferably 2 years experience in a similar role.
  • Proficiency in SQL for querying and managing datasets.
  • Experience with scripting languages to automate and streamline tasks.
  • Familiarity with monitoring tools and incident resolution methodologies.
  • Reliability and strong accountability in managing data operations and supporting team objectives.
  • A proactive approach to problem-solving with a strong attention to detail.
  • Committed to maintaining high standards of data quality and integrity.

What the role offers:

  • Fitness-wellness allowance
  • Company mobile phone for private use with 100 GB
  • Annual HUF devaluation compensation
  • Private Health Insurance
  • Career development
  • Technical and soft-skill training opportunities
  • Breakfast, fruits & lunch
  • Team building events
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Betsson Group

Betsson Group is a dynamic iGaming company committed to delivering exceptional customer experiences. It operates in diverse markets, providing multilingual support via email, chat, and telephone. The company fosters a collaborative and multicultural environment, emphasizing teamwork and individual growth. Betsson Group prioritizes player safety and responsible gaming, adhering to strict policies and practices. The organization offers opportunities for skill development and career advancement, encouraging employees to embody its core values.