Case Manager (Second Charge Mortgages)

Job Description

Tandem Bank is seeking a Case Manager to accurately review and underwrite 2nd Charge Mortgage applications. The Case Manager will verify, update, and consider the overall lend while effectively managing an active pipeline, communicating with both customers and brokers. Tandem is the UK's greener digital bank, committed to revolutionizing how people save, borrow, spend, and share, while nurturing the planet, its people, and its customers.

Responsibilities include:

• Review and accurately underwrite 2nd Charge Mortgage applications.
• Obtain relevant mandates.
• Accurately update relevant systems with the application detail.
• Request additional requirements needed to process the application.
• Communicate clearly both in writing and verbally with brokers/customers.
• Effectively manage a pipeline of second charge mortgage applications.

Requirements:

• Computer skills including full Microsoft office package.
• Enjoy working as part of a Team and also able to work as an individual.
• Able to effectively manage your day and prioritise your workload.
• Able to adapt quickly if priorities change.
• Able to demonstrate consistency.

Tandem Bank offers:

• 25 days annual leave plus 8 days Bank Holiday
• An additional day off for a ‘celebration day’
• Healthcare cash plan through Westfield Health worth a minimum of £750 per year
• Electric Vehicle salary sacrifice scheme
• Cycle to Work salary sacrifice scheme and a free helmet
• Salary sacrifice Pension contribution*, 4% employee contributions matched with 4% Tandem contribution (*Subject to salary eligibility)
• Smart Tech scheme (buy goods with 0% interest)
• 10% discount on solar panels
• Tandem Hub for treats, cash back and discounts on UK retailers
• 2 days per year paid volunteering
• Free cereal, snacks and drinks in all offices
• Quarterly team social budgets