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Account Manager

Account Manager role at OpenTable in Sydney, Australia.
OpenTable
Remote
Hybrid
On-Site
Australia
Undisclosed salary
Job Description
OpenTable is seeking an Account Manager to lead customer retention and revenue growth within their territory of restaurants in Sydney. The Account Manager will report to the Manager, Accounts Team, and will be responsible for being in tune with the local restaurant industry and proactively engaging with restaurant customers. They will be innovative in overcoming customer obstacles and provide constructive perspectives to challenge current thinking. The successful candidate will be positive and encouraging, resilient under pressure, and regularly sought after for insight and collaboration.

The role involves:
  • Working closely with customers to increase product and feature adoption.
  • Becoming a trusted advisor to customers.
  • Maintaining an understanding of all OpenTable products and services.
  • Proactively incorporating company strategies.
  • Sharing and implementing standard methodologies.
  • Being highly visible and frequently face-to-face with customers.
  • Staying current with organisational changes, initiatives, and vision.
  • Working collaboratively with colleagues and key internal stakeholders.

The requirements are:
  • Passion for hospitality and technology.
  • Curiosity, humility, and eagerness to learn.
  • Ability to effectively influence and use data to guide decisions.
  • Self-motivation and grit.
  • Excellent communication skills.
  • Proficiency in Google Suite and Salesforce CRM.

OpenTable offers:
  • Flexible work arrangements.
  • Mental health well-being resources.
  • Annual health and wellness reimbursement.
  • Floating day off.
  • Company-wide weeks off.
  • Paid volunteer time.
  • Monthly catered office events.
  • Learning and development opportunities.
  • Universal paid parental leave.
Apply Manually

OpenTable

OpenTable, a part of Booking Holdings, Inc., is a global leader in the restaurant technology space, connecting millions of diners with approximately 60,000 restaurant partners. With over 25 years of industry experience, the company provides innovative solutions that empower restaurants to optimize their operations, enhance the guest experience, and improve their bottom line. OpenTable's platform enables diners to discover and book restaurants, while offering restaurants tools to manage reservations, streamline operations, and market their businesses.

All Jobs at OpenTable (51)