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Job Description
Mozilla Corporation is seeking a Senior Application Engineer to join their IT team. This role involves supporting SaaS tools and defining requirements for integrations and automation across the enterprise application stack. The ideal candidate will translate business challenges into technical solutions and collaborate with cross-functional teams.
Role involves:
- Partnering with business and technical teams to define and document requirements
- Translating complex business needs into technical specifications
- Supporting, maintaining, and optimizing key enterprise platforms
- Assisting in the evaluation, deployment, and configuration of SaaS tools
- Coordinating with development and operations teams
- Monitoring application health and user feedback
- Contributing to internal knowledge bases and documentation
- Staying ahead of industry trends and new technologies
- Identifying and presenting innovative ideas and proof of concepts
Requirements:
- 5+ years of experience supporting and leading SaaS applications in organizations with 1,000+ users
- Deep expertise in Google Workspace administration (GAM experience is a plus), Slack, and other collaboration and productivity platforms
- A proven ability to assemble, document, and translate technical requirements
- Familiarity with API-based integration concepts and platforms
- Experience or familiarity with scripting languages such as Python or PowerShell
- Excellent interpersonal and communication skills
- Strong organizational and project management skills
- A proactive, collaborative approach
Mozilla offers:
- Generous performance-based bonus plans
- Rich medical, dental, and vision coverage
- Generous retirement contributions with 100% immediate vesting
- Quarterly all-company wellness days
- Country specific holidays plus a day off for your birthday
- One-time home office stipend
- Annual professional development budget
- Quarterly well-being stipend
- Considerable paid parental leave
- Employee referral bonus program
