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Job Description
Axon is seeking a Commercial Operations Analyst to support its Sales, Finance, and Customer Success teams. The analyst will play a crucial role in executing post-contract amendments to enhance the customer's post-sales experience. This position reports to the Commercial Operations Manager.
Role involves:
- Becoming a Subject Matter Expert in Axon's products.
- Researching customer contracts and reconciling invoicing activity.
- Owning the end-to-end contract adjustment process.
- Leading calls with customers to propose solutions.
- Ensuring accurate reflection of post-contract events in internal systems.
- Collaborating with Commercial Controllership, Order Processing, and Accounts Receivable.
Requirements:
- Bachelor’s Degree or equivalent experience
- 3-5 years experience in sales operations, quoting, pricing, or commercial finance role.
- Ability to research and organize financial data.
- Salesforce.com CRM platform experience (CPQ preferred).
- Proficiency in Microsoft Excel.
- Strong communication and analytical skills.
- Teamwork and collaboration-oriented.
Role offers:
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
Axon
Axon is a technology company dedicated to the mission of protecting life through its ecosystem of devices and cloud software. The company develops and delivers solutions for public safety, focusing on hardware, software, and AI/ML technologies. Committed to innovation and driven by a desire to create a safer future, Axon emphasizes collaboration, diverse perspectives, and making a positive impact on the communities it serves. The company operates in a dynamic environment, striving for continuous improvement.
All Jobs at Axon (417)