Pessoa Coordenadora de Prevenção a Fraudes | Investigação de Fraudes

Job Description

C6 Bank is seeking a Fraud Prevention Coordinator to enhance fraud investigation processes for current accounts, payroll loans, and vehicle financing. The candidate will lead a team handling vehicle financing disputes, focusing on process improvement. They will structure and monitor performance indicators, internal controls, and operational flows, using data, automation, and AI to propose improvements. This role involves collaborating with technology, strategy, legal, customer service, and compliance teams, as well as interacting with law enforcement and external bodies.

The role involves:

• Improving fraud investigation processes.
• Coordinating the vehicle financing dispute team.
• Structuring and monitoring performance indicators.
• Proposing improvements based on data and AI.
• Collaborating with various internal teams.
• Interacting with law enforcement and external bodies.
• Analyzing product vulnerabilities to mitigate fraud.
• Preparing reports for police investigations.
• Supporting team development and knowledge sharing.

Requirements:

• Investigative, analytical, and organized profile.
• Knowledge of fraud related to digital accounts, credit cards, payroll loans, and vehicle financing.
• Experience with law enforcement and external interactions.
• Experience in process review and operational efficiency.
• Proficiency with BI tools, automation, and data analysis.
• Experience in environments valuing autonomy and innovation.

C6 Bank offers:

• Meal vouchers.
• Food vouchers.
• Health and dental plans.
• Childcare assistance.
• Life insurance.
• Gympass.
• Online therapy.
• C6 Bank Carbon credit card.