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Job Description
Lush is seeking a Store Manager for their Metrotown location in Burnaby, British Columbia. The Store Manager will be responsible for leading the team, ensuring customer satisfaction, and driving sales. The ideal candidate will have 3-5 years of retail management experience and strong HR skills.
Role involves:
- Recruiting and training the store team
- Managing budgets and exceeding sales targets
- Creating a positive customer and staff experience
- Ensuring operational excellence
Requirements:
- 3-5 years of managing in a retail environment
- Strong HR skills in hiring, scheduling, training, conflict resolution and performance management
- Excellent listening and communication skills
- Excellent analytical, critical thinking and troubleshooting skills
- Excellent organization and time management skills
- Strong customer service, supervisory and sales skills
- Knowledge and interest in skincare, natural beauty, and ethical business
- Ability to work flexible hours including holidays, evenings, and weekends
Lush offers:
- A fun and funky store atmosphere
- A 50% discount on all products
- An unconventional retail structure to support entrepreneurial spirit
- Opportunity for growth
