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Job Description
Warby Parker is seeking a motivated Store Leader for their Charlotte Metro Area location. This role is crucial for the company's retail business, where the Store Leader will build and lead a team of Managers, Opticians, and Advisors to deliver exceptional customer experiences and achieve financial targets. The Store Leader will also have opportunities for professional development through the annual Store Leader Summit.
What this role involves:
- Representing Warby Parker’s values and philosophy.
- Executing operational activities to meet financial targets.
- Managing daily scheduling and payroll.
- Coordinating store events with the Marketing team.
- Implementing procedures to protect company assets.
- Building and fostering an engaged team through recruitment and training.
- Leading performance and development reviews.
- Creating an inclusive workplace culture.
- Attending company leadership trainings.
Requirements:
- 3+ years in a management role at a customer-focused retailer.
- Proven ability to build, coach, and retain a high-performing team.
- Clear, honest, and empathetic communication skills.
- Strong organizational and entrepreneurial skills.
- Excellent interpersonal and problem-solving abilities.
- Passion for providing exceptional service.
Warby Parker offers:
- Health, vision, and dental insurance.
- Life and AD&D Insurance.
- Paid time off and paid holidays.
- Retirement savings plan with a company match.
- Parental leave.
- Short-term disability.
- Employee Assistance Program (EAP).
- Optical Education Reimbursement.
