Box Office Ticket Seller, Part-time

Job Description

AXS is seeking a part-time Box Office Ticket Seller for the City of Denver. This role involves assisting customers with ticket purchases, distributing will-call tickets, and providing venue information. The employee will reconcile sales and will-call receipts at the end of each shift.

Responsibilities:

• Opens and closes ticket window as required
• Accurately dispenses tickets as requested by patrons
• Accepts payment and make change accurately
• Maintains accurate count when selling hard tickets or accesses computer for count of computer printed tickets
• Completes daily ticket sales report
• Keeps accurate daily balance sheet of cash received and tickets sold
• Balances sales and change bank and submits cash to Box Office Supervisor or Manager for audit
• Handles Will-Call window according to procedure, or other related duties assigned by supervisor
• Assist customers with general venue information (i.e. event availability, event pricing, event seat selection, event scheduling, general parking information).
• Assist Patrons with finding their mobile tickets, resolving issues they may have with their mobile tickets in cooperation with a ticketing supervisor

Requirements:

• Exceptional guest and client service capabilities
• Ability to work well with different personalities in a fast-paced environment
• Exceptional interpersonal and communication skills
• Must be available to work evenings, weekends, and holidays as dictated by events
• Must be able to accurately and efficiently deal with large quantities of cash or other payment methods such as credit cards, checks or money
• High School diploma required.

AXS offers:

• A pay rate of $18.81 per hour