Sr. Product Operations Manager (GTM) 

Job Description

• Designing comprehensive GTM plans for new product launches and feature enhancements.
• Driving cross-functional collaboration with key stakeholders.
• Establishing standardized, repeatable processes for product launches and GTM activities.
• Creating and implementing product testing frameworks.
• Overseeing and executing project management duties for product launches.
• Developing and executing scalable communications and change management plans.
• Partnering with product marketing to create and maintain marketing and sales enablement assets.
• Developing and maintaining product documentation and knowledge management systems.
• Monitoring and analyzing the performance of product tests and launches.
• Championing a culture of data-driven decision-making and continuous improvement.
• Staying abreast of industry trends and best practices in go-to-market strategy.

• BA/BS Degree in Product Strategy, Product Operations, or relevant field.
• 6-8 years of experience in product management, product operations, or corporate strategy.
• Experience with product management tools (e.g., Jira) and data analytics platforms.
• Experience in the ticketing or e-commerce industry.
• Proven track record of successfully launching and scaling products.
• Deep understanding of product development methodologies, agile frameworks, and lean principles.
• Advanced analytical and problem-solving skills.
• Exceptional leadership and stakeholder management skills.
• Proven ability to lead change management initiatives and communication plans.
• Strong strategic thinking capabilities.
• Excellent communication, interpersonal, and collaboration skills.
• Passion for live entertainment.
• Familiarity with design thinking principles and user research methodologies.

• Medical, dental and vision insurance.
• Paid holidays, vacation and sick time.
• Company paid basic life insurance, voluntary life insurance, parental leave.
• 401k Plan (with a current employer match of 3%).
• Flexible spending and health savings account options, and wellness offerings.
• Opportunities for learning and leveling up through training and education reimbursement.