Job Description
Homeward, a remote-first real estate startup, is seeking a Closing Coordinator Support to join their team in Delhi, India. Homeward aims to provide certainty and convenience in the real estate market through innovative financial products and services.The Closing Coordinator Support will be at the center of all the action, delivering a world-class experience to Homeward customers and agents by ensuring on-time closings. This role involves collaborating with internal and external service providers, such as title, mortgage, and insurance providers, while managing transactions through each critical phase. The position requires establishing and implementing complex operational processes and working cross-functionally with other teams.
Responsibilities: - Reviewing and approving settlement statements
- Managing insurance and other critical service orders
- Tracking all critical dates, details, forms, and contracts in our CRM (Salesforce)
- Collaborating with the CX team to ensure all necessary deliverables from buyers are received to close accurately and on time
- Ensuring all pre-closing items have been ordered, received, and approved (i.e., HOA docs, Surveys, Appraisals)
- Reviewing title commitments
- Following up with lenders and title on closing status
- Requesting and tracking wires to closing
- Receiving, approving & coordinating the signing of all closing documents
Requirements: - 2+ years of Real Estate transaction management experience
- Exceptional organizational skills
- Attention to detail and ability to achieve thoroughness and accuracy
- Ability to adapt and respond to changing priorities and processes as needed
- Impeccable written and verbal communication skills
- Strong time-management and project management skills
- Ability to remain focused and execute under pressure of deadlines and multitasking
- Intrinsic desire to serve customers and provide a delightful, seamless experience
- Drive to be a part of innovation and a growing collaborative team
- Bachelor's degree and/or real estate license preferred
Homeward offers: - A value-driven employee experience based on the Golden Rule, Calm Focus, and One Team, One Dream