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CRM Project Manager (m/f/div)

CRM Project Manager role in Berlin, Germany for DEPT®.
DEPT®
Hybrid
On-Site
Germany
Undisclosed salary
Job Description

DEPT® is seeking a CRM Project Manager to join its Personalised Content team in Berlin. This is a 12-month fixed-term contract, requiring fluency in both German and English. The ideal candidate will be responsible for building strong client relationships and overseeing the delivery of integrated campaigns.

The CRM Project Manager will manage client briefs, plan, assign, review, and deploy creative content, and manage the overall agency workload. They will collaborate closely with Designers, Copywriters, Developers, and other agency teams to ensure successful campaign deliveries while maintaining agency profitability and creative integrity.

Role Involves:

  • Managing, drafting, and reviewing client briefs
  • Ensuring client deadlines are met across multiple campaigns
  • Liaising with clients to clarify questions and manage expectations
  • Distilling and transferring client feedback to creative teams
  • Prioritizing workloads for the team and escalating issues when needed
  • Maintaining a full understanding of clients’ business and objectives
  • Building excellent working relationships with key clients
  • Ensuring high standards are maintained and projects are delivered on time and within budget

Requirements:

  • Experience delivering multi-channel marketing communications
  • Excellent oral and written communication skills
  • Superb planning and organization ability
  • Ability to manage and develop client and supplier relationships
  • Basic understanding of financials to manage budgets

DEPT® Offers:

  • Flexible hybrid working policy
  • Company pension scheme
  • Lease bike options / JobRad and 25% subsidy for the Deutschlandticket
  • Contribution to your health through the OpenUp platform
  • Flexible package for digital food stamps and/or fitness providers/sport clubs/massage studios, internet costs, and/ or public transport
  • Exclusive access to sustainable, healthy products at attractive deals
  • Social events and opportunities to connect with colleagues
  • Training, development, and certifications
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DEPT®

DEPT® is a global, pioneering technology and marketing agency born digital. With a presence in over 30 countries, DEPT® fosters a culture of innovation and continuous improvement, providing clients with cutting-edge solutions. The company is committed to making a positive impact, reflected in its Climate Neutral certification and B Corporation status. DEPT® values diversity, equity, and inclusion, creating an environment where individuals from all backgrounds can thrive. The agency offers employees opportunities for growth, development, and global collaboration.

All Jobs at DEPT® (228)