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Job Description
Hudl is seeking a Support Specialist to join their team in either London or Leeds, UK. This role involves working directly with clients from various sports and organizations across Europe and other regions, helping them maximize the use of Hudl's Capture and Scouting solutions. The Support Specialist will address client pain points and provide effective solutions through various communication channels.
Role Involves:
- Answering user questions via phone, video conference, and email.
- Troubleshooting and resolving technical problems.
- Relaying solutions with clarity and a human touch.
- Collaborating with product teams to surface customer insights.
Requirements:
- Thriving on the front lines of customer support.
- Demonstrated problem-solving abilities.
- Confident communication skills.
- Flexibility to work weekends and handle requests through multiple channels.
- Resilience in a fast-paced environment.
- Team player mentality.
Hudl Offers:
- Flexible work policy.
- Work-life harmony.
- Autonomy and trust from day one.
- Career growth opportunities.
- Supportive environment.
- Wellbeing resources.
Hudl
Hudl is a global sports technology company that provides video analysis and data tools for coaches and athletes. Their products facilitate video capture, data analysis, and highlight sharing across various sports levels. Hudl aims to enhance team performance and individual development through accessible technology. The company fosters a supportive and collaborative work environment, emphasizing innovation and employee growth. Hudl is committed to creating a positive impact in the sports community by providing tools that help teams gain insights and improve their strategies.
All Jobs at Hudl (56)