Clash
of Jobs
Browse All Jobs
Job Description
Hudl is seeking a Support Specialist to join their team in Barcelona, Spain. This role involves working directly with clients from various sports and organizations across Europe and other regions, helping them understand and maximize the use of Hudl's Capture and Scouting solutions. The Support Specialist will be responsible for addressing client pain points and ensuring they get the most out of Hudl's offerings. This role requires to work from our office at least three days per week.
Role involves:
- Answering users’ questions via phone, video conference, and email.
- Troubleshooting and resolving technical problems.
- Relaying solutions with a clear and human approach.
- Collaborating with product teams to surface customer insights.
Requirements:
- Thrive on the front lines of customer support.
- Demonstrated problem-solving skills.
- Confident communication abilities.
- Flexibility to work weekends and handle requests through multiple channels.
- Resilience in a fast-paced environment.
- Team player mentality.
- Fluency in English, and any other European language is a plus.
Hudl offers:
- Flexible vacation time.
- Company-wide holidays and timeout days.
- Remote work options.
- Professional development resources.
- Medical and retirement benefits (depending on location).
- Employee Assistance Program and employee resource groups.
Hudl
Hudl is a global company focused on revolutionizing the way coaches and athletes analyze their performance. They develop and provide software and hardware solutions designed to capture video, analyze data, and share highlights. Their products facilitate improved teamwork, dedication, and coaching, allowing teams worldwide to gain deeper insights into their game. Hudl emphasizes a culture of support and continuous learning, aiming to empower individuals and teams to reach their full potential through innovative technology.
All Jobs at Hudl (55)