Manager Collections & Cash Applications

Job Description

IPG is seeking a Manager of Collections & Cash Applications to manage the workflow, employees, and daily operations of the Collections and Cash Application departments. The role requires intricate research, follow-up, and coordination with various departments and external sources, maintaining high customer service and meeting expectations.

The role involves:

• Managing the timely and accurate daily application of an estimated $10 billion of annual cash receipts.
• Managing and developing a team of 15 Collections and Cash Application employees.
• Ensuring proper coding for payment application.
• Providing back-up support for collections and cash application staff.
• Coordinating documentation for SOX compliance and annual audits.
• Conducting special research projects related to collections or cash receipts.
• Validating exemption and reserve requests.
• Researching netting and I/C payment errors.
• Monitoring metrics and adjusting staffing.
• Conducting monthly calls with agency finance directors or CFOs.

Requirements:

• High school diploma required, Bachelor’s Degree in Finance or Accounting preferred.
• Five to seven years’ experience as a supervisor/manager.
• Five to seven years’ experience with credit management and cash applications.
• Excellent problem-solving skills and analytical mindset.
• Above average Word and advanced Excel knowledge.
• Strong written and oral communication skills.
• Detail oriented.
• Ability to work onsite with limited remote options.

IPG offers:

• Healthcare Options (Medical, Dental, Vision, Prescription).
• Dependent and Health Care Flexible Spending Accounts.
• 401(k) savings plan with company match.
• Flexible based Paid Time Off.
• Employee Assistance Program.
• Legal Assistance Plan.
• Tuition Reimbursement.
• Employee Stock Purchase Plan.
• Exclusive discounts on cell phones, gyms, and everyday purchases.