Onboarding Consultant - EMEA

Job Description

Re-Leased is seeking an Onboarding Consultant to ensure a smooth integration of its software for clients. The Onboarding Consultant will be a crucial link between the company and its customers during the onboarding process. This role involves managing onboarding projects, conducting training, assisting with data migration, and acting as a liaison between customers and internal teams. The consultant will also influence product development with user feedback and maintain high-quality service through excellent communication skills.Responsibilities:

• Manage onboarding projects and conduct training for new users.
• Assist with data migration and workflow optimizations.
• Act as a liaison between the customer base and our internal teams.
• Influence product development with user feedback.
• Maintain high-quality service with excellent communication skills.

Requirements:

• Experience in the commercial real estate market.
• Proficient data management and Microsoft Excel skills.
• Familiarity with Salesforce and agile methodologies.
• Background in accounting (NetSuite, Xero, Sage Intacct etc.).
• Experience of onboarding SaaS customers.
• Proven ability to lead online training sessions.

Re-Leased Offers:

• Remote work flexibility from anywhere in the UK or join our London office!
• Opportunity to join a fast-paced, successful global company.
• Chance to become part of an award-winning team.
• Career growth opportunities.