Sales Team Lead, Retail Team

Job Description

Clutch, Canada’s largest online used car retailer, is seeking a Sales Team Lead for their Pre-Sale Retail Team in Mississauga, Ontario. The Sales Team Lead will manage and scale a team of advisors, working directly with customers to deliver an exceptional experience. The ideal candidate will lead by example, coach team members, and ensure the team’s performance aligns with Clutch’s goals.

• Personally manage high-impact customer interactions.
• Lead, mentor, and develop a team of 5-6 Pre-Sale advisors.
• Partner with leadership to set team goals and strategies.
• Monitor key metrics and identify opportunities for improvement.
• Collaborate with other teams to create seamless workstreams.
• Act as a cultural ambassador, championing Clutch’s mission and values.

• At least 1-2 years of experience in a leadership role, preferably in sales or customer service.
• Comfortable in a fast-paced environment.
• A self-starter with strong organizational skills and attention to detail.
• Passionate about redefining the car-buying and selling experience.
• Ownership-oriented with a results-driven mindset.
• Must be comfortable working 100% on-site at our Mississauga facility.
• Must to avaliable to work on weekends and evenings hours.

• Opportunity to work for an ambitious and fast-moving startup.
• Autonomy & ownership.
• Competitive compensation plus strong incentive plan!
• Health & dental benefits.