Job Description
Oportun is seeking a Bilingual (English/Spanish) Member Loyalty Representative in Lauderhill, FL. This role focuses on creating a rewarding member service experience by assisting customers with transactions, educating them about Oportun's services, and engaging in community outreach. The representative will work both independently and as part of a team, exceeding daily goals in lending and servicing activities.
Role Involves:
- Welcoming members and providing quality service.
- Processing transactions and protecting member information.
- Informing potential members about Oportun’s services through outreach.
- Building relationships with local businesses.
- Supporting community outreach and marketing events.
- Performing light housekeeping duties.
Requirements:
- Must be bilingual (English/Spanish).
- Outgoing and sales-focused.
- Love helping members through outreach and education.
- Available to work weekends and flexible hours.
- Regular, reliable attendance.
- Willing to work outdoors.
- Ability to lift up to 25 pounds.
- Basic computer skills.
Oportun Offers:
- Medical, Dental, Vision, FSAs, EAP, Life and Disability insurance.
- Accident coverage.
- Paid Time Off.
- Volunteer Time Off (16 hours).
- Employee Assistance Fund.
- 401(k) retirement savings.
- Travel Assistance.
- Paid Training.
- Competitive pay with sales incentives.
- Growth opportunities.
- Flexible schedules.