Field Operations & Logistics Manager

Job Description

Clutch, Canada's largest online used car retailer, is seeking a Field Operations & Logistics Manager to lead ground operations in British Columbia. The successful candidate will play a critical role in scaling Clutch’s presence in the market by building a high-performance team, improving workflows, and driving the operational strategy that supports the next phase of growth. This role requires a balance of tactical execution and strategic planning, working closely with regional leadership to build an efficient operation capable of supporting hundreds of vehicle transactions per week.

What this role involves:

• Driving market growth by supporting the ramp-up of BC operations.
• Identifying operational bottlenecks and implementing improvements.
• Coaching and developing a high-performing team.
• Maintaining operational rigor and ensuring process adherence.
• Managing daily field operations schedules and supporting staffing needs.
• Leading by example and supporting field activities when needed.

Requirements:

• 2+ years in a supervising role, managing a team of 5+ members.
• Relentless desire for winning and high performance.
• Comfortable with tech-enabled processes and proficient in software tools.
• Ownership mindset and accountability for team results.
• Flexible schedule with availability for evenings and weekends.
• Comfortable working on-site at the Richmond location.
• Valid Class 5 Driver’s License.

What Clutch offers:

• Opportunity to be part of a team disrupting a traditional industry.
• Freedom to innovate and ownership of your role.
• Competitive pay.
• Comprehensive health and dental benefits from day 1.