Job Description
Warby Parker is seeking a part-time Keyholder (Sales Supervisor) in Columbus, OH, to deliver outstanding customer experiences. This role involves direct customer interaction, sharing the Warby Parker story, and contributing to process improvement and special projects. The ideal candidate will lead the selling on the floor, manage front-of-house operations, and conduct team touchbases in the absence of a manager.
What this role involves:
- Communicating Warby Parker's values and brand philosophy to customers
- Promoting an efficient, inclusive, and service-minded retail environment
- Demonstrating exceptional product knowledge and offering style advice
- Reinventing the glasses-shopping experience
- Opening and closing the store
- Fostering an inclusive culture
Requirements:
- Professional retail experience at a customer-focused company
- 6+ months in a management position
- Exceptional interpersonal and communication skills
- Ability to remain calm under pressure and adapt quickly
- Entrepreneurial spirit and eagerness to learn
- Team player mentality
- Innovative and proactive problem-solving skills
- Positive and fun energy
What Warby Parker offers:
- Opportunity to share Warby Parker's story and mission
- Involvement in process ideation and improvement
- Participation in special projects
- A chance to reinvent the glasses-shopping experience
- An inclusive and equal opportunity work environment