Mid Market Account Executive

Job Description

PagerDuty is seeking a Mid Market Account Executive to join their customer-focused team in Atlanta. This role reports to a Director of Commercial Sales and focuses on acquiring new business opportunities within a group of accounts that fit PagerDuty's ideal customer profile. The ideal candidate will be skilled in prospecting, organizing, and closing deals.Responsibilities:

• Focus on highlighting the unique value and benefit PagerDuty products and services provide to customers.
• Understand stakeholder problems and communicate how PagerDuty will support and address company priorities.
• Employ solution selling/customer-centric sales methods.
• Establish and maintain genuine connections with customers.
• Develop a proactive point of view on solutions based on customer's biggest pain points.
• Ensure complete customer satisfaction in all interactions.
• Ensure work and information are complete and accurate.
• Prospect by calling and emailing executives, documenting key qualification details.
• Close and manage land-and-expand deals, focusing on acquiring new customers.
• Prioritize opportunities and allocate appropriate resources.

Requirements:

• 1-2+ years strong background in lead generation and prospecting.
• 1+ year experience with common SaaS software tools (SFDC, Outreach / Salesloft, Tableau, DemandBase / 6Sense).
• Proven ability to quickly gain trust with senior leaders.
• Highly organized with exceptional follow-up skills.
• Passion for cloud technologies.

What PagerDuty Offers:

• Flexible, hybrid workplace with expected in-office presence 2-3 times per week in Atlanta.
• Competitive salary.
• Comprehensive benefits package from day one.
• Flexible work arrangements.
• Company equity.
• Employee Stock Purchase Program (ESPP).
• Generous paid vacation time.
• Paid holidays and sick leave.
• Dutonian Wellness Days & HibernationDuty.
• Paid parental leave.
• Paid volunteer time off.
• Company-wide hack weeks.
• Mental wellness programs.