Majors Account Executive - East

Job Description

PagerDuty is seeking a Majors Account Executive to grow existing accounts and acquire new business. This hybrid role reports to a Regional Sales Director. The ideal candidate will expand opportunities within high-value accounts and drive new customer acquisition. PagerDuty is looking for a dynamic, consultative sales leader who thrives in a tech-forward environment and is passionate about delivering impactful solutions.

The Majors Account Executive will manage a portfolio of approximately 30 to 50 accounts, balancing expansion of existing relationships and prospecting for new logos. Key to success is aligning PagerDuty's operations cloud story with multiple stakeholders and closing new business. PagerDuty emphasizes exceptional sales experiences and seeks someone who can build lasting relationships while pursuing strategic growth.

Role Involves:

• Value Selling
• Account Expansion & Acquisition
• Strategic Account Development
• Sales Effectiveness
• Executive Engagement
• Sales Execution
• Prospecting & New Business Development
• Planning & Forecasting
• Cross-functional Collaboration

Requirements:

• 5+ years of field sales experience in software/SaaS
• 3+ years of experience in expanding existing accounts and acquiring new business
• Commercial or Enterprise Account Management experience with $500M+, Global 2000 companies
• Proven track record in selling across multiple products or services
• Experience supporting customers in the Northeast US and Southern Ontario (preferred)
• Strong time management, complex deal management, account planning, and analytical skills
• Consistent history of exceeding sales targets and driving revenue growth
• Self-starter with the ability to work independently and collaborate effectively with teams
• Experience with Sales Methodology training (e.g., MEDDIC, SPIN, Command of Message, Challenger Sales) (preferred)

Role Offers:

• Competitive salary
• Comprehensive benefits package from day one
• Flexible work arrangements
• Company equity
• ESPP (Employee Stock Purchase Program)
• Retirement or pension plan
• Generous paid vacation time
• Paid holidays and sick leave
• Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
• Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent
• Paid volunteer time off: 20 hours per year
• Company-wide hack weeks
• Mental wellness programs