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Job Description

PagerDuty is seeking a Majors Account Executive to expand existing accounts and acquire new business. This hybrid role reports to a Regional Sales Director. The ideal candidate will nurture long-term relationships and win new business in a tech-forward environment.

The Majors Account Executive will manage a portfolio of 30 to 50 accounts, balancing expansion of existing relationships with prospecting for new logos. Aligning PagerDuty's operations cloud story with multiple stakeholders and closing new business is crucial. PagerDuty emphasizes exceptional sales experiences and seeks someone who can build lasting relationships while pursuing strategic growth.

This role offers an opportunity to showcase sales expertise, leverage tech skills, and significantly impact the customer base.

Role Involves:

  • Value Selling
  • Account Expansion & Acquisition
  • Strategic Account Development
  • Sales Effectiveness
  • Executive Engagement
  • Sales Execution
  • Prospecting & New Business Development
  • Planning & Forecasting
  • Cross-functional Collaboration

Requirements:

  • 5+ years of field sales experience, with a focus on software/SaaS sales
  • 3+ years of experience in expanding relationships within existing accounts and acquiring new business
  • Commercial or Enterprise Account Management experience with $500M+, Global 2000 companies
  • Proven track record in selling across multiple products or services
  • Experience supporting customers in the Northeast US and Southern Ontario (Preferred)
  • Strong time management, complex deal management, account planning, and analytical skills (Preferred)
  • Consistent history of exceeding sales targets and driving revenue growth (Preferred)
  • Self-starter with the ability to work independently and collaborate effectively with teams (Preferred)
  • Experience with Sales Methodology training (e.g., MEDDIC, SPIN, Command of Message, Challenger Sales) (Preferred)

Role Offers:

  • Competitive salary
  • Comprehensive benefits package from day one
  • Flexible work arrangements
  • Company equity
  • ESPP (Employee Stock Purchase Program)
  • Retirement or pension plan
  • Generous paid vacation time
  • Paid holidays and sick leave
  • Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
  • Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)
  • Paid volunteer time off: 20 hours per year
  • Company-wide hack weeks
  • Mental wellness programs
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