Sales Development Representative

Job Description

PagerDuty, a global leader in digital operations management, is seeking a Sales Development Representative to join their customer-focused team. This role is based in Atlanta and reports to the Manager, Commercial Sales Development.

Responsibilities:

• Generating new business opportunities through inbound and outbound motions.
• Researching, prospecting, and qualifying leads.
• Initiating conversations to build a pipeline for Account Executives.
• Focusing on highlighting the unique PD value and benefit our products and services can provide to a customer.
• Understanding the problems and focus areas of your stakeholders and effectively communicating how PagerDuty will support and address those company priorities.
• Developing a proactive point of view on solutions based on customer's biggest pain points.
• Documenting key qualification details, including use case, purchase timeframes, and next steps (MEDDICC Framework).

Requirements:

• 1-2+ years strong background in lead generation and prospecting.
• 1+ year experience with common SaaS software tools: SFDC, Outreach / Salesloft, Tableau, DemandBase / 6Sense.
• Proven ability to quickly gain trust with senior leaders, internal and external.
• Highly organized with exceptional follow-up skills.
• Passion for cloud technologies.

PagerDuty offers:

• Competitive salary
• Comprehensive benefits package from day one
• Flexible work arrangements
• Company equity
• ESPP (Employee Stock Purchase Program)
• Retirement or pension plan
• Generous paid vacation time
• Paid holidays and sick leave
• Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
• Paid parental leave
• Paid volunteer time off: 20 hours per year
• Company-wide hack weeks
• Mental wellness programs

PagerDuty embraces a hybrid work model and encourages in-person collaboration at their Atlanta office 2-3 times per week.