Browse All Jobs

IT Support Engineer

IT Support Engineer role in San Francisco, onsite position.
Scale AI
On-Site
United States
USD 84,000 - 105,000
Job Description
Scale is seeking an IT Support Engineer to be the driving force behind their technology infrastructure. The IT Support Engineer will create streamlined and scalable IT solutions. The candidate will work closely with leadership and cross-functional teams to build a robust digital backbone that supports day-to-day operations and fuels growth.
  • Onboard and off-board employees
  • Provide general IT support to all global Scale employees
  • Maintain and provide technical assistance with all office technology
  • Own IT asset management and ensure accurate and actionable records are kept of required equipment
  • Track, resolve, or dispatch all issues in our ticketing system (Jira Service Management)
  • Create and update technology documentation for internal IT teams and for Scale employees
Requirements:
  • 2+ years of corporate IT experience
  • Expert Level Administration of Google Workspace, Slack, Zoom, Okta, Azure AD/M365
  • Deep understanding of hardware and troubleshooting: hardware and software (Mac, Windows)
  • Familiarity with MDM Services preferably Jamf and Intune
  • Familiarity with Zoom Rooms and the Zoom admin console
  • Experience working with remote teams and multiple offices globally, while using tools like Slack or Zoom to support them
  • Security and Compliance-focused mindset
The role offers:
  • Comprehensive health, dental and vision coverage
  • Retirement benefits
  • A learning and development stipend
  • Generous PTO
  • Commuter stipend
Apply Manually

Scale AI

Scale AI accelerates the development of AI applications across industries. The company's products power advanced language models, generative models, and computer vision models. Scale AI serves generative AI companies, government agencies, and enterprises, assisting organizations in building and deploying AI. Committed to inclusivity and equal opportunity, Scale AI fosters professional growth, offering opportunities to contribute to cutting-edge AI projects and collaborate with experts in the field.

All Jobs at Scale AI (200)