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Job Description
Ethos is seeking a Documentation Specialist to join their team in Bangalore. The Documentation Specialist will be responsible for creating, organizing, and maintaining clear and accessible documentation across the organization. They will work closely with cross-functional teams to ensure that Ethos' internal knowledge base is accurate, up-to-date, and easy to navigate.
Role involves:
- Creating and maintaining high-quality documentation for internal processes, workflows, systems, and tools.
- Designing, building, and managing Notion pages to serve as a centralized knowledge base for teams.
- Ensuring all documentation is current, version-controlled, and aligned with company standards.
- Collaborating with subject matter experts to translate complex processes into clear, user-friendly materials.
- Auditing and updating existing documentation regularly to reflect process changes or new information.
- Implementing best practices for knowledge management, including taxonomy, tagging, and accessibility.
- Developing templates and style guides to standardize documentation across the organization.
- Supporting onboarding by ensuring new team members have access to up-to-date and relevant documentation.
Requirements:
- 2+ years of experience in documentation, knowledge management, or technical writing.
- Proficiency with Notion or similar knowledge management tools.
- Excellent written communication and organizational skills.
- Ability to synthesize and structure information logically and clearly.
- Experience collaborating across teams and managing input from multiple stakeholders.
- Comfortable with fast-paced environments and able to manage multiple documentation projects simultaneously.
- Experience in a startup or fast-paced environment.
