Client Services Manager, Agency

Job Description

Tatari, a company revolutionizing TV advertising, is seeking a Client Service Manager to join its Agency Relationship team. This role involves being the main point of contact for a set number of agencies and their clients, building strong relationships, and providing insight-led thinking. The Client Service Manager will collaborate with internal departments to meet client needs, prepare and present weekly performance presentations, and recommend optimizations.

• Act as primary contact and trusted advisor to agency and client partners.
• Collaborate with the Media Buying team on a weekly basis.
• Become an expert of all-things Tatari.
• Craft strategic narratives with agency partners.
• Spend time building relationships with agency and client partners (up to 10% travel).

• Bachelor’s degree in marketing, economics, statistics, or business administration.
• Minimum 2 years of experience in post-sales account management at an agency.
• Proficient understanding of linear and streaming TV landscape.
• Highly organized and detail-oriented.
• Ability to tell a story with data.
• Ability to clearly communicate technical terms and concepts.
• Great presentation and listening skills.

• Competitive salary.
• Equity compensation.
• Health insurance coverage.
• Unlimited PTO and sick days.
• Snacks, drinks, and catered lunches at the office.
• Team building events.
• $1,000 annual continued education benefit.
• $500 WFH reimbursement.
• Monthly lifestyle spending reimbursements.
• FSA and commuter benefits.
• Monthly Company Wellness Day Off.

The position is based in Los Angeles and requires a hybrid RTO of 2 days per week.