Manager, Enablement Design

Job Description

Thumbtack is seeking a Manager of Enablement Design to lead a team of instructional designers and a multimedia producer. This role involves building high-impact learning programs that drive performance and support key business priorities. The Manager will translate complex needs into scalable, engaging learning experiences for frontline teams. They will also bring a strategic lens to enablement, introducing fresh ideas and leveraging emerging technologies.Responsibilities:

• Lead and inspire a high-performing team of instructional designers and a multimedia producer.
• Design scalable, high-impact learning programs for new hire onboarding and continuous learning.
• Partner cross-functionally to drive enablement strategy and align on goals.
• Streamline systems and processes to improve content management and team efficiency.
• Innovate with learning technology, including AI, to enhance content design and learner engagement.
• Measure program effectiveness and continuously improve learning outcomes.

Requirements:

• 5+ years in a leadership role managing instructional design, L&D, or enablement teams.
• Proven ability to create effective learning solutions based on adult learning theory.
• Technical fluency with learning tech stacks and content authoring tools.
• Strategic and operational mindset with the ability to set vision and drive execution.
• Strong communication and cross-functional skills.
• Comfort with change and ambiguity in a dynamic environment.

Thumbtack is offering:

• Opportunity to lead a team and build learning programs from scratch.
• Chance to drive meaningful change at scale.
• A role that combines strategic thinking with operational excellence.