Inside Sales Representative

Job Description

• Identifying and qualifying business opportunities through prospecting target accounts and utilizing ABS tools.
• Initiating telephone calls to develop relationships, identify problems, and propose our software and services.
• Navigating the sales process by identifying the need, positioning the solution, scheduling, and participating in the demonstration of the solution, and qualifying the prospect.
• Communicating customer demand and trends internally.
• Developing and maintaining excellent relationships with internal staff and external customers.
• Documenting all communications with customers diligently in CRM tool.
• Prioritizing tasks and multi-task to address current company goals and objectives.
• Providing cross-sell referrals to other business areas.
• Documenting calls and results; reporting metrics to management as required.
• Mentoring new ISRs and help acclimate them to the team/company.
• Serving as a resource for innovative ideas on prospecting, processes, and efficiencies.
• Leading prospecting strategy, including collaboration with marketing and other resources on messaging, email content, and reporting.
• Attending tradeshows to generate leads as needed.
• Achieving annual quota according to pre-determined plans.

• Bachelor’s degree, preferably in business, sales, or marketing
• A minimum of one year experience in a Business Development Representative or Inside Sales Representative role
• Demonstrated ability to learn technical components of software products
• Demonstrated ability to successfully prospect solutions to potential customers, research targeted customers, position solutions, and successfully pass qualified leads to Account Representatives
• Confident and positive attitude when facing complex organizations and processes
• High degree of customer focus and relationship orientation
• Strong influence management for collaboration with stakeholders
• Excellent verbal and written communication skills
• Strong organization and time-management skills
• Proven record of accomplishment of consistently exceeding corporate objectives and quotas
• Strong presentation, communication, organization, and time management skills
• Self-motivated, able to work with minimal direction, and results driven

• Health, dental, and vision coverage as of hire
• Immediate enrollment in 401(k), HSA, and FSA plans
• Flexible PTO policy
• Tuition and personal enrichment reimbursement