Staff Product Designer, Growth

Job Description

Jobber is seeking a Staff Product Designer, Growth, to join their team. This is a remote-first role based in Canada. The ideal candidate will play a pivotal role in driving Jobber’s next phase of growth, focusing on customer acquisition, product adoption, and customer retention.

As a Staff Product Designer, the individual will turn conceptual ideas into meaningful user experiences, driving both UI & UX for key initiatives. They will collaborate with other designers, content designers, and design systems members to achieve success. The role involves shaping the vision for Growth and ensuring a high bar for new customer success through UX.

Responsibilities:

• Deliver creative solutions that drive new customer adoption.
• Lead and contribute to UX strategy in partnership with Product Owners.
• Understand users through qualitative and quantitative research methods.
• Shape and build scalable design patterns through customer research, wireframes, and interface designs.
• Set a design vision for the team and stakeholders.
• Leverage AI to inform and create personalized experiences.
• Ensure the Growth team delivers a high-quality user experience.
• Mentor and provide feedback to other designers at Jobber.

Requirements:

• 6+ years of professional design experience in a team setting.
• Experience with web or mobile SaaS products in a Growth-related focus.
• Experience with e-commerce and/or checkout and payment flows.
• Expertise in qualitative and quantitative research methods.
• Mastery of design tools (Figma, Figjam, ChatGPT, etc.).
• Expert visual and interaction design experience.
• Deep understanding of strategic direction and vision.
• Experience leveraging LLM or other AI-based technologies.
• Expert collaboration and communication skills.

What Jobber Offers:

• A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, retirement savings plan matching, and stock options.
• A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.
• Support for all your breaks: from vacation to rest and recharge, your birthday off to celebrate, health days to support your physical and mental health, and parental leave top-ups to support your growing family.