Post-Sale Experience Coordinator

Job Description

Sotheby's is seeking a Post-Sale Experience Coordinator to join their Post-Sale Services team. This role is crucial in supporting clients through the post-sale process, ensuring excellent client service and adherence to company policies. The Post-Sale Experience Coordinator will be responsible for assisting buyers and sellers, facilitating post-sale transactions, and managing client communications. They will also collaborate with various teams to resolve client issues and ensure satisfaction.Role involves:

• Assisting buyers and sellers through the post-sale process.
• Facilitating and processing post-sale transactions.
• Issuing timely and accurate client communications.
• Organizing shipping quotes and deliveries.
• Managing property releases for non-sale inventory.

Requirements:

• Bachelor’s Degree required.
• Excellent client service skills.
• Good numeracy skills and experience with basic bookkeeping is an advantage.
• Exceptional oral and written communication skills.
• Strong organizational and problem-solving skills.
• Ability to work independently and on a team.
• Prior experience with SAP is desirable.

Sotheby's offers:

• A proposed base salary for this position ranges from $45,000-$55,000.
• A discretionary bonus.
• A competitive benefits package.