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Professional Services Engineer, UKI

Professional Services Engineer at GitLab, providing installation, migration, training.
GitLab
Remote
United Kingdom
Undisclosed salary
Job Description
GitLab is seeking a Professional Services Engineer to engage with customers, providing installation, migration, training, and advisory services. This role involves handling installations, migrations, and advisory services across the entire GitLab feature stack. The Professional Services Engineer will interface with customers and GitLab's Product/Engineering teams to ensure customer success and drive improvements in GitLab features and processes.

What this role involves:
  • Using a consultative approach to customer engagements.
  • Delivering on SOW with guidance from technical architects.
  • Providing technical training sessions remotely and/or on-site.
  • Developing and implementing migration plans for customer VCS & data migration.
  • Contributing to the extension and maintenance of documentation/scripts.
  • Supporting engagement managers on quoting and scoping of SOWs.

Requirements:
  • Professional exposure with one or more IaC/CaC technologies (Terraform, Ansible, Packer, Puppet, Chef).
  • Professional exposure with one or more cloud providers (AWS, GCP, Azure).
  • Proficiency in the English language, both written and verbal.
  • Experience using, deploying, or configuring GitLab.
  • Comfortable working in a fast-paced environment.
  • Effective communication skills.
  • Self-motivated and self-managing, with strong organizational skills.

GitLab offers:
  • Benefits to support health, finances, and well-being.
  • All remote, asynchronous work environment.
  • Flexible PTO (paid time off).
  • Equity Compensation & Employee Stock Purchase Plan.
  • Growth and development budget.
  • Parental leave.
  • Home office support.
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GitLab

GitLab is an open core software company providing an AI-powered DevSecOps platform used by over 100,000 organizations. Its mission centers on enabling widespread contribution to software development, fostering innovation and accelerating progress. GitLab's operations align with its values, emphasizing transparency, collaboration, and efficiency. With products like Duo Enterprise and Duo Workflow, GitLab integrates AI throughout the software development lifecycle, enhancing productivity and driving innovation across its global organization.

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