Job Description
Xometry is seeking a Sr. Solutions Engineer to support Sales by providing perspective, feedback, and sharing knowledge. This role involves customer engagement, technical expertise, and project management. The Solutions Engineer will report to the Pre-Sales Engineering community.
Role Involves: - Partnering with Account Executives to drive account growth and retention
- Discovering, illuminating, digesting, organizing and executing major projects
- Joining Account Executives in onsite visits with customers when appropriate
- Proactively identifying and addressing potential manufacturing challenges (including DFM)
- Staying informed about upcoming customer projects and initiatives to ensure alignment with Xometry's capabilities
- Gathering customer insights and feedback to inform sales strategies
- Assisting Pre-Sales Engineering with knowledge gathering, digestion, and ultimately compiling correct and competitive quotes
- Combining customer knowledge, Xometry partner knowledge, and Xometry system knowledge to rapidly address customer needs and shepherd projects to delivery
- Providing project management and oversight on complex opportunities
Requirements: - 10+ years of relevant experience in aerospace and defense engineering and manufacturing roles
- Bachelor's degree in Mechanical Engineering is required
- Experience using Xometry’s services from a customer perspective. Partner perspective is a bonus.
- Deep familiarity with the methods, materials, culture and products of organizations such as Lockheed Martin, Northrop Grumman, Blue Origin, Anduril, General Dynamics, Moog, SpaceX
- Strong understanding of manufacturing principles, including drawings and GDT
- Particularly strong experience in CNC machining. Composites, Plastics, Harnesses and Sheet Metal Fab are bonuses
- Familiarity with ISO9001, AS9100d, ITAR, NIST and other common and critical compliance and certification requirements
- Excellent communication, interpersonal, and problem-solving skills. This must extend into remote/digital environments.
- Ability to travel to customer and/or partner sites as needed. 25%-35% travel is typical.
- Mountain or Pacific home time zone preferred
- Experience with CRM systems such as Salesforce
- Proficiency in Google Suite and Microsoft Office Suite
Role Offers: - Opportunity to join a dynamic and growing company at the forefront of digital manufacturing
- Blend of customer engagement, technical expertise, and project management