Product Manager

Job Description

Lightspeed is seeking a Product Manager to lead a team focused on helping restaurants deliver great service. The Product Manager will be responsible for overall team product direction and strategy, involving frequent collaboration with customers and internal teams to shape priorities and build the roadmap. The role involves leading a product team that includes design, content, user experience research, engineering, and quality specialists.

The role involves:

• Deeply understanding the operational challenges of restaurants.
• Identifying valuable data points that can be translated into actionable recommendations.
• Leading the product strategy and roadmap for Tempo tools.
• Staying on top of emerging trends in data visualization and contextual notifications.
• Strategically using AI across the product and product development lifecycle.
• Managing the discovery, research, and design phases of data layers.
• Executing the Product Development and Software Development lifecycles.
• Defining, tracking, and reporting on key performance indicators.
• Working cross-functionally to drive adoption of Tempo tools.

Requirements:

• About 4 years of experience leading a Product team.
• Experience with data-driven products for customer-facing applications.
• A strong understanding of data science or data visualization principles.
• The technical fluency to collaborate effectively with engineers and data scientists.
• A strong point of view on how data should be communicated to the end-user.
• A proven track record of launching products with positive, measurable business outcomes.
• The ability to approach problems with an empathetic lens.
• Demonstrated ability to understand and engage with multiple functional areas of the business.
• Excellent written and verbal communication skills.
• An ownership-approach to problem solving.

Lightspeed offers:

• Lots of autonomy and flexible work culture.
• Genuine career opportunities.
• Opportunity to make a difference.
• Work in a team big enough for growth but lean enough to make a real impact.
• Development of very high traffic products, used at the global scale.
• Opportunities to learn and expand your skill set.
• Lightspeed equity scheme.
• Flexible paid time off policy.
• Extended Healthcare benefits.
• Health and wellness benefit of $500 per year.
• Paid leave and assistance for new parents.
• Mental health online platform and counseling & coaching services.
• Volunteer day.