Assistant Store Manager - Georgetown 25

Job Description

Warby Parker is seeking a service-oriented Sales Manager to support a team of exceptional Retail Advisors. In this role, the Sales Manager will engage with customers, contribute to process improvement, and participate in special projects. This position directly impacts the company's success and offers exposure to strategic operations and leadership.

What this role involves:

• Communicating Warby Parker's values and brand philosophy to customers
• Troubleshooting the point-of-sale system
• Overseeing store inventory management
• Developing new processes to improve customer service
• Managing daily zoning schedules
• Opening and closing the store
• Leading team meetings
• Directing a team of 8–10 members
• Assisting with performance reviews and new hire onboarding
• Cultivating an inclusive, service-minded work culture

Requirements:

• 1+ year of retail management experience
• Exceptional interpersonal skills
• Managerial experience in sales or operations at a customer-focused retailer
• Self-starter with an entrepreneurial spirit
• Eagerness to learn new skills
• Upbeat and empathetic team player
• Ability to bring positive energy to the workplace

What Warby Parker offers:

• Health, vision, and dental insurance
• Life and AD&D Insurance
• Paid time off and paid holidays
• Retirement savings plan with a company match
• Parental leave
• Short-term disability
• Employee Assistance Program (EAP)
• Optical Education Reimbursement